Money Back Guarantee
365-Day Money Back Guarantee
We offer a 365-day money-back guarantee on all eligible products, subject to the following conditions:
- Return & Inspection: To qualify for a full refund, the product and its packaging must be returned and inspected. If the returned product meets our guarantee policy, a full refund will be issued.
- Guarantee Policy: Products must be in acceptable condition. Any significant damage, such as watermarks or signs of improper use or neglect, will void the guarantee. Minor damages will be accepted but may incur a fee of no more than $50.
- Packaging Requirements: Customers are responsible for providing adequate packaging to protect the product during return shipping. If original packaging is not available, it is the customer’s responsibility to obtain suitable replacement packaging. If a product is returned without proper protection and is damaged during shipping, this will void the guarantee. CornholeGamesUSA is not responsible for any costs associated with obtaining or replacing packaging.
- Custom Products: Refunds for custom products are subject to additional conditions. If the custom item shows signs of use or wear & tear, it will no longer be eligible for a refund.
- Stolen Packages: Please note that CornholeGamesUSA and our couriers (UPS, FedEx, USPS) are not liable for packages marked as successfully delivered but stolen after delivery. It is the customer’s responsibility to ensure the security of their package upon delivery. We recommend monitoring tracking information closely to avoid theft.
For any further questions or to initiate a return, please contact us at support@cornholegamesusa.com